FAQs

Who is Loxy? 

Loxy, or Erin, is a maker based in Whitehorse, Yukon, Canada. After purchasing many pairs of polymer clay earrings, she decided to start making them for herself in 2020. Now, having made over 2500 pairs, the product is getting good enough to be in a real online store. 

My focus is exploring my own creativity, and that's why you'll see lots of one-of-a-kind pieces, potentially never to be made again. If you don't like something today, come back again and there may be a whole new style. 

About the product

I work primarily with polymer clay, which is super lightweight. Because every piece is handcrafted, there may be imperfections. Pieces with more significant issues are discounted. If any of your pieces break within normal or reasonable wear in the first year, I will provide a replacement. Please contact me. 

In 2022, I added some wood and non-clay pieces to my repetoire. 

I work with nickel free metal for the hooks and posts - however, you may still have sensitivities. If you are looking for a change of ear pieces, please let me know. I have a selection of other options, including sterling silver

Shipping 

I take packages to the post office twice a week, generally Mondays and Fridays. They may make it in the mail in between those days, but those are the guarantees. I try to not create too much extra waste in my packaging. I re-use packing materials as much as possible. 

Shipping generally takes about two weeks from the Yukon to places elsewhere in Canada and the US. Base shipping does not include tracking, so please request that extra cost if needed.

I do not guarantee shipping and will not refund orders unless tracking was included. 

Shopping offline

My products are available in the following stores: 

Itsy Bitsy Yarn Store (Whitehorse, YT)
The Refillery (Whitehorse, YT)
ANTO Yukon (Whitehorse, YT)
Klondike Gift Supply (Skagway, AK) 

I am also at the Fireweed Market and 12 Days of Christmas Market in Whitehorse.

Gift cards

With so many different styles available, it may be hard to pick a gift for someone. That's why I have gift cards in multiple denominations.